Terms of service

Updated 2 September 2026

Overview

This store, Keyframes, is operated by KAIROTECHNOLOGIES FZCO, a company registered in the Dubai Multi Commodities Centre free zone, United Arab Emirates. In these terms, "we", "us" and "our" mean KAIROTECHNOLOGIES FZCO. "You" means the person buying from or using this store.

By visiting the store or buying anything from it, you agree to these terms, to our Refund Policy, our Licence terms below, and our Privacy Policy. If you do not agree, do not use the store.

We may change these terms by posting a new version on this page. The version posted at the time of your order applies to that order.

The store runs on Shopify Inc., which provides the platform we sell through.

1. What we sell

Keyframes sells digital products: video template packs and the written AI instructions (the "harness") that build a cut from your own footage. Nothing physical ships. Files are delivered as downloads after payment.

Every pack tells you what it contains and what you need to run it. Read that before you buy. Because delivery is instant, all sales are final. See the Refund Policy.

2. Licence to the files

When you buy a pack you get a licence, not ownership. The licence is personal to you or to the one business you buy it for. It lets you:

• use the templates and harness to make as many videos as you want,
• post, sell, or use those finished videos anywhere, including client work and paid campaigns,
• keep the files on as many of your own devices as you like.

The licence does not let you:

• share, sell, rent, give away, upload, or otherwise redistribute the template files or the harness, in whole or in part, in their original or a modified form,
• include the files in a product, service, course, or bundle you offer to others,
• use the files to build or train a competing template product or an automated editing service for third parties,
• remove or alter any notice of ownership inside the files.

Finished videos you make are yours. The template files and the harness stay ours. Breaking the licence ends it immediately, with no refund, and we may pursue every remedy the law gives us.

3. Who can buy

You must be at least 18, or the age of majority where you live. You may not use the store or the products for anything unlawful, and you may not upload or send anything harmful to the store.

4. Orders, prices, and errors

Prices can change without notice. Sale prices apply only while shown. We may refuse or cancel an order, including an order placed with false details, a stolen payment method, or one that looks like resale. If we cancel, we refund what you paid for that order.

If a price or description on the store is wrong, we may correct it and cancel affected orders, even after you ordered, with a full refund of that order.

5. Delivery and access

Download links are sent to the email on your order and shown on the order confirmation page. Keep your download safe. If a link stops working, write to us with your order number and we send a new one.

6. Third-party tools

Our harness is written to run inside AI tools made by other companies, such as Anthropic's Claude. Those tools have their own terms, prices, and limits. We do not control them and we are not responsible for changes they make, for outages, or for their output. You need your own account with the tool a pack requires. The pack page says which.

7. No promise of results

Our packs are the formats we use on our own accounts. We show real results from those accounts as proof of the format. We do not promise that your videos will get any number of views, followers, sales, or any other result. Outcomes depend on your footage, your account, your niche, and the platforms, none of which we control.

8. Our content and trademarks

Everything on the store, including the templates, harness text, page copy, images, and the Keyframes name, belongs to us or our licensors. You may not copy it except as the licence allows. Trademarks of other companies shown on the store belong to their owners and do not mean those companies endorse us.

9. Your feedback

If you send us ideas, suggestions, or feedback, we may use them without paying you or crediting you, and without keeping them confidential.

10. Prohibited uses

You may not use the store or the products: for any unlawful purpose; to infringe anyone's rights; to harass or harm anyone; to send false information; to upload malware; to collect other people's data; to scrape, spider, or crawl the store; or to interfere with its security. We may block anyone who does.

11. Warranty disclaimer

The store and the products are provided "as is" and "as available". We do not promise the store will be uninterrupted or error free. To the fullest extent the law allows, we exclude every implied warranty, including fitness for a particular purpose.

12. Limit of liability

To the fullest extent the law allows, KAIROTECHNOLOGIES FZCO, its directors, staff, and suppliers are not liable for any indirect, incidental, special, or consequential loss, including lost profit, lost revenue, or lost data, arising from the store or the products. Where liability cannot be excluded, our total liability to you for any claim is limited to the amount you paid us for the product the claim is about.

13. Indemnity

You agree to defend and hold KAIROTECHNOLOGIES FZCO harmless from any claim, loss, or cost, including reasonable legal fees, that arises from your breach of these terms, your breach of the licence, or your breach of the law.

14. Termination

These terms apply until ended. You can stop using the store at any time. If you break these terms, we can end your licence and block your access without notice. Sections 2, 8, 11, 12, and 13 survive termination.

15. Severability and waiver

If any part of these terms is found unenforceable, the rest still applies. If we do not enforce a term once, we can still enforce it later.

16. Entire agreement

These terms, the Refund Policy, the Privacy Policy, and any notice we post on the store are the whole agreement between you and us about the store and replace any earlier agreement.

17. Governing law

These terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. The courts of Dubai have exclusive jurisdiction over any dispute, unless the law where you live gives you a right you cannot waive.

18. Contact

Questions about these terms go to koen@alumco.io.

KAIROTECHNOLOGIES FZCO
Unit RET-R5-134, Detached Retail R5, Plot JLT-PH2-RET-R5, Jumeirah Lakes Towers, Dubai, United Arab Emirates